Privacy officer

The person responsible for the protection of personal information is Mathieu, owner of L'Atelier PC.

For any request related to this policy, you can email mathieu@atelierpc.ca or call 438-872-9070.

Information we may collect

Depending on how you communicate with us, we may collect the following information:

• name, email address, phone number, and contact preferences;
• project information such as budget, intended use, games or software used, number of displays, desired parts, or parts already in your possession;
• installation address or area when home or business travel is required;
• billing and follow-up information needed to deliver the service;
• limited technical browsing data, such as device type, browser, pages viewed, and cookie preferences when these features are enabled.

Why this information is used

The information is used to:

• answer your questions and prepare a clear quote;
• choose components compatible with your project;
• assemble, configure, deliver, and support your computer;
• maintain the administrative, accounting, and tax records required by law;
• improve the site and understand which pages are most useful, if analytics tools are enabled.

Cookies and consent

The site may use cookies that are necessary for its operation and for remembering your preferences, including privacy preferences. These necessary cookies are not used to create an advertising profile.

If analytics or marketing tools are added later, they must be clearly identified and will only be activated according to the choices offered in the cookie banner.

You can modify your preferences through the cookie settings link displayed on the site or through your browser settings.

Sharing with third parties

L'Atelier PC does not sell your personal information. Some information may be shared with service providers when necessary, for example for website hosting, email, accounting, invoicing, delivery, security, or analytics if enabled.

Some providers may process or host information outside Quebec. In such cases, we seek to limit the information shared to what is necessary and to use providers that offer reasonable protection measures.

Retention

Information is kept only as long as necessary for the purposes described above, unless a law requires a longer period. Requests that do not lead to a project may be deleted after a reasonable period. Invoices and administrative records may be kept longer to meet accounting and tax obligations.

Protection of information

We use reasonable safeguards to protect personal information against unauthorized access, loss, or improper use. Access is limited to people or providers who need it to deliver the service.

Your rights

You may request access to the personal information we hold about you, ask for a correction, withdraw your consent where permitted by law, or ask a question about how your information is used.

You may also contact the Commission d'accès à l'information du Québec if you want to learn more about your rights or file a complaint.

Changes to this policy

This policy may be updated to reflect changes to the site, services, or legal obligations. The update date at the top of the page will be changed when a new version is published.

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